Frequently Asked Questions
✅ How is your service free to seniors and their families?
Senior living communities pay us a referral fee when an individual we introduce moves in. This commission model enables us to provide free, personalized guidance— at no cost to you.
⚠️ What if I've already shared my contact info with another placement service or community?
If you’ve previously submitted your information to another search service (e.g., aPlaceForMom, Caring.com) or directly contacted a senior community, that provider may have already been notified, which disqualifies us from earning a referral commission for that move-in.
You may still use our service—we’ll help you research, tour, and compare options—but a fee may apply. Contact us to discuss your situation and possible costs before proceeding.
🏡 What types of communities do you help with?
We assist seniors and their families in navigating:
Independent Living
Assisted Living
Memory Care
In-home Care
Our service includes:
Needs assessment
Facility research & comparison
Scheduling & accompanying tours
Assistance with financial/contract questions
Ongoing follow-up support
🧭 How is working with you better than searching online?
Unbiased, expert-led matches tailored to individual needs, location, and budget
Access to up-to-date availability, pricing tiers, and specialty care
Avoids repeated cold calls—we contact communities on your behalf
No hidden fees, no-pressure guidance
We trust the communities that we recommend and they trust us to provide the right match for their communities.
🕒 How long does the process usually take?
From initial consultation to move-in, the timeline typically spans 2–6 weeks, depending on your preferences, community openings, and level of care required.
💰 Are there any hidden or future costs?
Our service is completely free if we're the first to refer you.
If you already contacted communities or registered with another referral platform, we’ll discuss fees before any formal research begins—transparent and upfront.
📍 Which geographic areas do you serve?
We specialize in the Chattanooga, TN area and surrounding communities including Cleveland, Hixson, Redbank, Ooltewah, Signal Mountain, North Georgia, Dalton, Lookout Mountain and Fort Oglethorpe.
🧩 Can you help if care needs change later?
Yes. If your loved one’s care needs escalate (e.g., from independent to memory care), we will assist with transitioning to a new community and support you every step of the way.
🔍 What should I do first?
Call or email us for a free no-obligation consultation. We recommend contacting us before you research or reach out to communities yourself—that ensures our service remains free.
💡 Why choose us?
Deep expertise in independent, assisted living, and memory care
Strong relationships with trusted, vetted communities
Compassionate, family-first guidance
Transparent, no-cost service model (unless prior contact occurred)
📞 Ready to Begin?
Call us today at 423-356-2777 or email Kya@frontporchsenioradvisors.com for your free consultation.
Let us simplify your search and help you find the best senior living community with confidence.
